Return Policy

We want you to be completely satisfied with your purchase from Polynesian Pride. If you wish to return an item, please follow these guidelines:

  1. 30-Day Return Period: You have 30 days from the date of receiving your item to request a return.

  2. Eligibility Criteria: To be eligible for a return, ensure that your item meets the following conditions:

    • It must be in its original, unopened packaging, unused, and with all tags intact.

    • You'll need to include the receipt, proof of purchase, or an applicable order number.

  3. Return Form: To initiate a return, please fill out our Return Form, which you can find on our website [CLICK HERE]. This form helps us process your return more efficiently.

  4. Return Authorization: After submitting the Return Form, our support team will respond with detailed instructions on how and where to send your package. Please do not return items without prior authorization, as they will not be accepted.

  5. Sale Items: Please note that all sale or discounted items are final sale and not eligible for returns.

Damages and Issues:

  • We offer a 30-day limited warranty covering pre-existing damages or imperfections caused by us, the manufacturer.

  • Upon receiving your order, inspect the items immediately. If you discover any defects, damages, or incorrect items, please contact us right away so we can address the issue.

Exceptions / Non-Returnable Items:

  • Unfortunately, we cannot accept returns on gift cards.


  • If you want a different item, the quickest way is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Shipping Responsibility:

  • Please note that customers are responsible for the shipping costs associated with the return.

For any questions or concerns regarding returns, feel free to reach out to us at Your satisfaction is our priority.